CGDV
Terms and Conditions of Sale – Wirathna
1. Brand Identification
Wirathna is an online brand offering premium symbolic accessories inspired by Moroccan heritage.
The products are sold exclusively through the official website of the brand.
2. Products
The products offered for sale are decorative metal phone stickers as well as related accessories.
Each product description is prepared with the greatest care.
3. Prices
Prices displayed on the website are shown in the selected currency and do not include shipping costs, unless otherwise stated.
Wirathna reserves the right to modify its prices at any time. Products are invoiced based on the prices in effect at the time the order is confirmed.
4. Orders
Any order placed on the website implies full and unconditional acceptance of these Terms and Conditions of Sale.
Once the order is confirmed, a confirmation email is sent to the customer.
Wirathna reserves the right to refuse or cancel any order in the event of suspected fraud, payment issues, or abnormal activity.
5. Payment
Payment is made online through secure payment service providers. Accepted payment methods are displayed at checkout.
Orders are processed only after full payment has been received.
6. Shipping
Estimated delivery times:
•France: 2 to 3 business days
•Europe: 2 to 3 business days
•Morocco & Middle East: 4 to 6 business days
•United States & Canada: 4 to 6 business days
Shipping fees are calculated automatically at checkout based on the destination and the total weight of the order.
Free shipping is available from the minimum purchase amount indicated on the website.
Delivery times are provided for reference only and may vary due to customs procedures, postal delays, or force majeure events.
7. Customs and Taxes
For international orders, customs duties or local taxes may apply depending on the destination country.
These charges remain the responsibility of the customer.
8. Right of Withdrawal & Refund Policy
No refunds or exchanges will be accepted in the following cases:
•Change of mind
•Used product
•Product damaged after delivery
Return shipping costs are the responsibility of the customer.
No refund or exchange will be issued if the returned product is:
•Damaged
•Incomplete
•Showing signs of use
A refund is possible only in the following cases:
•Incorrect product sent
•Product received damaged due to a manufacturing defect
In the event of product unavailability after an order is placed, the customer will be informed and refunded.
Refunds will be issued using the original method of payment.
9. Liability
Wirathna cannot be held liable for indirect damages, improper use of the products, or incompatibility with certain devices.
10. Intellectual Property
All content on the website (logos, visuals, texts, designs) is the exclusive property of Wirathna.
Any reproduction or use without prior authorization is strictly prohibited.
11. Personal Data
Personal data collected during the ordering process is used solely for order processing and customer communication.
Data is handled in accordance with applicable data protection regulations.
12. Cookies
The website uses essential cookies as well as Google Analytics 4 to analyze traffic and improve user experience.
13. Governing Law
These Terms and Conditions of Sale are governed by applicable international commercial law.
In the event of a dispute, an amicable solution will be sought before any legal action is taken.